Terms and Conditions

1. Introduction

Welcome to our PARISSTFTRAVELS flight booking assistance service. By contacting our travel support team via phone or using our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

Our company provides independent travel booking assistance for airline reservations, ticket changes, cancellations, and related travel services.

We are not the airline operator, but a third-party travel assistance service that helps customers book flights with various airlines.

2. Nature of Service

Our company offers travel assistance services including:

• Flight bookings

• Flight changes and cancellations

• Name corrections (subject to airline rules)

• Travel information and itinerary assistance

• Fare comparison and booking support

All bookings are processed through authorized airline systems or travel distribution platforms.

3. Independent Travel Agency Disclosure

We are an independent travel agency and not directly affiliated with any airline.

Any airline names, logos, or trademarks used on our website are for informational purposes only to indicate airlines that may be available through our booking services.

4. Phone Booking Services

Customers may book flights by contacting our travel agents via the phone numbers listed on our website.

During the call:

• Our agents will provide flight options and pricing available at that time.

• Customers must confirm traveler details before the ticket is issued.

• Once payment is processed, a booking confirmation and itinerary will be provided.

5. Pricing and Service Fees

Ticket prices may include:

• Airline base fare

• Government taxes and airport fees

• Airline surcharges

• Travel agency service fees (if applicable)

Service fees charged by our agency are separate from airline ticket prices and may be non-refundable depending on the service provided.

All fees will be disclosed to the customer before payment authorization.

6. Payment Authorization

By providing payment details during a phone booking, you authorize our agency to charge the total agreed amount for the booking.

Accepted payment methods may include:

• Credit cards

• Debit cards

• Other secure payment methods

Customers are responsible for ensuring that the payment information provided is accurate and authorized.

7. Booking Confirmation

After a successful booking:

• A confirmation email with itinerary details will be sent to the customer.

• Customers must review the booking details immediately.

• Any errors must be reported within 24 hours of receiving the confirmation.

8. Airline Rules and Restrictions

All flight bookings are subject to the terms, conditions, and fare rules of the respective airline.

These may include:

• Change penalties

• Cancellation rules

• Refund eligibility

• Baggage policies

Customers are responsible for reviewing airline policies before confirming a booking.

9. Changes and Cancellations

Flight changes or cancellations depend on the airline fare rules and ticket type.

Our agency may assist with modifications; however:

• Airline penalties may apply.

• Agency service fees may apply for processing changes.

Refund timelines depend on the airline and payment processor.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate traveler information

• Ensuring passport and visa requirements are met

• Arriving at the airport on time for flights

• Reviewing booking details after confirmation

Our agency is not responsible for travel disruptions caused by airlines, weather, government restrictions, or other external factors.

11. Limitation of Liability

Our company acts only as an intermediary between the traveler and the airline.

We are not liable for:

• Airline schedule changes

• Flight delays or cancellations

• Lost baggage

• Airline operational decisions

Such matters are governed by the airline’s policies.

12. Privacy and Data Protection

We take the privacy of our customers seriously.

Customer information collected during booking may include:

• Name

• Contact details

• Travel information

• Payment details

This information is used only for booking, customer support, and service delivery purposes and is handled in accordance with our Privacy Policy.

13. Fraud Prevention

To protect customers and prevent fraudulent transactions, we may verify booking details or payment information before issuing tickets.

14. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on this page.

15. Contact Information

For customer support or booking assistance, please contact our travel support team using the phone number or contact form available on our website.